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Frequently Asked Questions

What is your return policy?

Because of the nature of our products, unfortunately, we cannot accept returns.  However, if you are not satisfied with your purchase, please reach out via email.  We will do everything we can to ensure your satisfaction!

When can I expect my order?

Each set is made to order.  Our current estimated turnaround time is approximately 2-3 weeks production time before the order is shipped.  Orders will be shipped from southern California.

I don't see a set that suits my style.  Can you do custom sets?

Absolutely!  I love experimenting and playing with polish.  I have over 900 traditional polishes in my collection, and it keeps growing.  If you're looking for something custom, submit a contact form and I will work with you directly.  Need ideas?  Check out some nail art I've done on my Instagram.

How do I know the nails will fit?

Each set is made to order, custom for you.  In order to get the best fitting nails, I will need some measurements from you.  One hand at a time, take some masking or scotch tape and carefully place it across each nail at it's widest point, following the curve of your nail.  Take a pen and mark each cuticle line at the widest part, then remove the tape and place it on a paper or your desk.  Then, using millimeters, measure straight across the now flat tape to get the measurements of your nail.  Please include the measurements for each nail in the personalization field, and I will select the best sizes for the shape nail you have selected.  Still unsure?  Need to see what to do? Try our downloadable template!

FAQ: FAQ

How do I use my press-on nails?

Press-ons are fairly simple to use.  In each order, I'll send an application kit, as well as a sheet of tips and tricks.

Can I re-use my nails?

With careful application and removal, your press-ons are absolutely re-usable!  I'd recommend keeping the card and package they come with if you're planning on re-using your nails.  It makes for a great storage option.

FAQ: FAQ
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